AMAZINGTOYZ.COM SHIPPING & RETURN POLICY

Shipping & Return Policies
In an effort to bring toys to fellow collectors across the globe, Amazingtoyz.com is proud to announce that we ship WORLDWIDE!!! Please see guidelines below. For all shipping requests and inquiries, please send email to: shipping@amazingtoyz.com
	Domestic (within USA) Shipping Costs for In Stock Items All domestic shipping & handling costs are based on destination/total weight of order, and the necessary packing material costs. The shipping fees quoted by the Amazingtoyz.com store are estimates based on single-packed items. Domestic shipping charges may sometimes be higher than quoted by the store, more so in the case of pre-orders, where weights entered are "educated guesses" as the items have not yet arrived to be weighed in. -You will be notified via email or phone in advance of processing your order if domestic charges are higher.
	International (outside USA) Shipping Costs for In Stock Items All international shipping & handling costs are based on destination/total weight of order, and the necessary packing material costs. The shipping fees quoted by the Amazingtoyz.com store are estimates based on single-packed items. International shipping charges may sometimes be higher than quoted by the store, more so in the case of pre-orders, where weights entered are "educated guesses" as the items have not yet arrived to be weighed in. -International credit card purchases made directly via the store are subject to an additional 3% handling fee based on the order total, which will be added to your order amount when it is processed. -International PayPal credit card payments are subject to an additional 5% fee based on the order total, which will be added to your order amount when it is processed. -There are no additional fees if paying directly with funds from a PayPal account (not associated with a credit or bank card) or Paypal-connected bank account. If you want exact international shipping charges on in stock items, feel free to email us before placing your order. -There is an additional $5 handling & packaging disposal fee for all international customers who want their figures shipped loose.
	Pre-Order Item Shipping Costs Since shipping is based on weight and we don't know exact weights on pre-orders until they arrive, all shipping charges calculated by the store regarding pre-orders are estimates based on past experience. Charges may be more based on accuracy of estimate. If charges are more, you will be notified via email or phone before your order is processed.
	Who ships your order? 1) DOMESTIC (within the US): Whether you want your order quick, or are in no particular hurry, Amazingtoyz.com offers several options for shipping via UPS or USPS. When you check out, you will be given multiple shipping options. Please choose the one that works best for you. -IMPORTANT NOTE: 1) Amazingtoyz.com is not responsible for loss or theft of un-insured orders shipped by the United States Postal Service. ALL UN-INSURED ORDERS SHIP AT BUYERS RISK. 2) United States Postal Service domestic shipments are strongly encouraged for collector's concerned about figure package condition, as UPS tends to be slightly rougher with their deliveries. a) United States Postal Service shipments: i) PRIORITY MAIL: includes a tracking number, but DOES NOT include insurance. If you'd like to insure your shipment, please email us directly after placing your order. Priority Mail usually takes about 2 days for delivery, but is not guaranteed. Usually takes 1-3 business days for delivery. ii) EXPRESS MAIL: includes tracking and insurance up to $100. If the worth of your order is more than $100, and you would like to insure the entire amount, please email the request directly after placing your order. Express Mail is usually delivered overnight, but please note that orders paid for by credit card or debit card will not ship until the transaction closes (usually around 11:00 PM PST). So, for example, an order processed on Thursday will not ship until Friday. b) UPS shipments: i) UPS GROUND: includes a tracking number and insurance up to $100. If the worth of your order is more than $100, and you would like to insure the entire amount, please email the request directly after placing your order. Usually takes 1-5 business days for delivery. 2) INTERNATIONAL: The Amazingtoyz.com store only calculates fees for International orders shipped via USPS. There are several options available during check out. However, if you prefer to have your order shipped by a different carrier, please email us before placing your order, so arrangements can be made. i) GLOBAL PRIORITY MAIL: includes a tracking number. If you'd like to insure your shipment, please email us directly after placing your order. Usually takes 4-6 business days for delivery. ii) AIRMAIL PARCEL POST: DOES NOT include tracking or insurance, but these options can be purchased (in some cases) at buyer's request. Usually takes 6-10 business days for delivery, but may take quite a bit longer. UN-INSURED AIRMAIL ORDERS SHIP AT BUYER'S RISK!! iii) GLOBAL EXPRESS MAIL: includes tracking and insurance up to $100. If the worth of your order is more than $100, and you would like to insure the entire amount, please email the request directly after placing your order. Usually takes 3-5 business days to ship.
	When does your order ship? Items that are in stock usually ship within 24 hours after your order has been processed. If your item is a pre-order, it will usually ship within 48 hours of receipt of product and order process. However, in situations where large quantities of stock come in at once, it may take longer for your order to process. We are after all, only human.
	Where does your order ship from? San Clemente, California 92672
	I live close to you. Can I come pick up my order, or come check out what you have in stock? Of course! Simply place your order and give us a call to let us know you're coming by. Or just call us if you want to check stuff out.
	What if I want to return my order? If you are not satisfied with your purchase, with advance notice of your intent to return your item(s), you may do so within 7 days of receipt. Items will be returned at buyer's expense, and the item must be returned packed in the same manner it was originally shipped, using a carrier that provides a tracking number to prove that it was sent within the 7 day grace period. Once the item has been returned, a refund for the cost of the item(s), less a 15% re-stocking fee, will be issued by company check within 7 days. If the item is returned in poor condition due to negligent "return" packaging on the part of the customer, Amazingtoyz.com reserves the right to decline a refund. We do not accept returns on items that have been removed from their packages.
	Orders returned without prior notification, refused without our authorization, or returned due to undeliverability: We refuse the right to refund the the cost of an order if: 1) we are not notified in advance of the return, 2) the order is refused by buyer, or 3) the order is undeliverable. UNDELIVERABLE ORDERS: If you provide us with an undeliverable address, whether due to a change in address, or whether the carrier deems leaving the order to be unsafe (which can happen in the case of USPS deliveries, especially to apartment buildings), we are not responsible. In the case that the carrier deems delivery unsafe, you will be issued first and second notices to pick the items up from your local Post Office. We are not responsible for a buyer's failure to do so. If the order is undeliverable, the buyer must pay return shipping costs in order to receive the item, and we suggest submitting an address that the buyer is absolutely sure can receive shipments. However, if an order is returned to us without any notification on the part of the carrier to the buyer, which we can track and document, we will either refund the entire order amount, or pay to have the order reshipped.
	What if my order is damaged, lost, or stolen during shipping? Although we guarantee that your order will be packed and shipped in excellent condition, we are not responsible for loss or theft of your order once in the possession of a shipping company. However, if your order is damaged during shipping, and the package for the damaged item(s) has not been opened, you may return the item(s) within 7 days with advance notification, and we will either send you a replacement if possible, or refund the cost of the item plus shipping costs. All orders shipped UPS come automatically insured up to $100. If you order more than $100 worth of product, you have the option, at a small cost to you, to increase your insurance coverage. All damage claims will be handled in conjunction with UPS. USPS insurance options are available as well. Please email us before placing your order if you're interested in insuring a USPS shipment. All USPS damage claims will be handled in conjunction with USPS.